We are a STRONG TEAM

WHO WE ARE

Our customers entrust us with their goods every day. And with good reason: specialising in temperature controlled logistics, we have been providing a reliable, flexible and above all fast service by land, sea and air since 1984. Be it food, plants, pharmaceuticals or special goods: our customers benefit from our comprehensive, global and intelligent logistics solutions, which we develop individually for them. We get every item to the right place at the right time, at the right temperature and in perfect condition – our customers can rely on it.

WHAT MAKES US DIFFERENT

We are passionate about what we do. We use all our knowledge and experience to help our customers succeed. We see every job as a new challenge – “That’s a problem” is not an option for us. With every job, we work together as a team to become even better. And we think about tomorrow today. This is how we create new ideas that benefit our customers. Together we are Thermotraffic!

WHAT IS IMPORTANT TO US

Appreciative and respectful interaction, open communication that addresses problems and seeks solutions, and a transparent flow of information: these are the foundations on which trust is built – in our relationships with our customers and business partners, and within our team. Each and everyone of us has a responsibility to live up to these values. We also have a responsibility to the environment: we take care of our natural resources so that future generations can enjoy a world worth living in.

16

Locations

340

Employees

750

Vehicles

WE ARE GLOBALLY NETWORKED

WE OFFER A WIDE RANGE OF
SERVICES

Our state-of-the-art multi-temperature fleet transports food, pharmaceuticals, plants and special products throughout Europe. Our road transport ensures that goods reach their destination on time and at the right temperature.

We operate LTL and/or FTL services to 46 European countries and parts of Asia. For third country traffic, we offer qualified import and export clearance, including all ancillary services. We guarantee our customers the highest levels of reliability and quality.

To the contact details

With a gross vehicle weight of 3.5 tonnes, our thermal or refrigerated Sprinters are used for express, courier and special transport throughout Europe, anytime, anywhere. They are ideal for transporting perishable and temperature-sensitive goods with a temperature range of -20°C to +25°C.

Our fleet includes bi-temp sprinters with two separate temperature ranges, GPS tracking and thermomapping. The vehicles can load up to seven europallets or a maximum of 950 kg gross and reach all European destinations within 48 hours.

To the contact details

Using our own tractors and chassis, we can collect 20′, 40′ and 45′ refrigerated containers from any European port or inland and arrange onward transport, including modal solutions. Thanks to our use of gensets, we are able to transport goods at temperatures ranging from -60°C to +25°C without interrupting the cold chain. And because our fleet is equipped with GPS tracking, we know exactly where your goods are at all times.

Our full service guarantees the smooth handling and monitoring of shipments from our locations in Germany, the UK and the Netherlands to all European ports.

To the contact details

We have our own offices in all major European ports: in Belgium, Germany, the UK and the Netherlands. From here we are active in all areas of seaport logistics. Our global know-how, local presence and 30 years of experience with the authorities guarantee a smooth process for the import and export of temperature-controlled goods.

Our services include:

Import and export customs clearance within the European Union
HRL, phytosanitary and veterinary clearance
Classification of goods, BTI enquiries
AGRIM and quota management
Bonded administration
Licensing procedures
Customs warehousing procedures
VAT Intrastat reporting
Tax assistance in the form of fiscal representation
3PL supply chain solutions
Onward transport by road, inland waterway and rail

To the contact details

Through our global network of reefer specialists, we can provide temperature controlled transport around the world. By holding transport quotas with the world’s leading shipping lines, we are able to offer you flexible and short sea freight transit times, as well as sustainable and innovative transport solutions with the appropriate equipment and plugs.

Our handling services at a glance:

Worldwide door-to-door solutions
Collection from country of origin
Sea freight
Customs clearance
Warehousing
Distribution within Europe

To the contact details

We have a network of independent cold storage providers throughout Europe, located in convenient locations with ample capacity. Their cold stores can store all types of food at temperatures ranging from -60°C to +25°C. In addition, all food products can be shock frozen or thawed at a controlled temperature. Our coldstore partners are also certified to store organic and halal products.

Our range of chilled logistics services includes:

Cross-docking
Quality control
Palletisation
Labelling
Order picking
Packing
Freezing and thawing

To the contact details

Our air freight business is based at Frankfurt Airport. From there we organise all the air freight flows for replacement services: from almost any airport in Europe to your door.

Our equipment is state of the art, which means your goods are always in safe hands with us. For the transport of perishable goods, we have access to different types of trailers within the group. Each of our vehicles is equipped with a roller bed up to a maximum internal height of three metres and has FRC approval, customs seals or electronic locks.

As well as transporting perishable goods, we also handle ADR, DGR and dry cargo shipments professionally and reliably. It goes without saying that we comply with all official, customs and transport-related requirements. Our fleet is equipped with GPS, so we can track the location of your goods at all times and monitor the progress of the transport.

To the contact details

WE ARE HERE FOR YOU

Our team is available at any time to answer any questions you may have about our services!

+49 5423 968-107 E-Mail

WE ARE INDUSTRY FOCUSED

FOOD

Mehr erfahren

We have the timing down to a tee.

PHAPpassionate forklift truck driver

FOOD LOGISTICS

As one of the world’s leading refrigerated logistics companies, we have been operating worldwide for over 40 years. We deliver your frozen, chilled and ambient food products to your customers on time, wherever they are. We are well connected: we have 16 branches across Europe and are also represented at the largest European ports in Belgium, Germany, the United Kingdom and the Netherlands. From here we ship your goods all over the world.

Be it near or far, we offer individual, cost-effective logistics solutions and deliver reliably, quickly and with high quality. Around the clock, seven days a week. You can rely on us.

As a food logistics company, we are IFS, ISO, AEO, BRC, QS, BIO and GDP Logistics certified.

Our food logistics services include:

Pick up of food products from the country of origin by truck or container transport
Booking of worldwide ocean freight
Import and export clearance with all formalities handled
Cold storage services, directly in ports or inland
National or international trucking services

PLANTS

Mehr erfahren

The right climatic conditions for every plant.

DANIELAs a driver, he knows what's important in transport

PLANTS

We handle all temperature controlled transport of flowers and plants from all overseas ports, all international airports and regional growing areas in Europe. This includes young and potted plants, bedding and balcony plants and cut flowers (in boxes on pallets and in EC/CC containers).

To ensure our customers receive fresh goods, we provide a reliable and punctual service day and night to garden centres, regional distribution platforms and all central warehouses in the European retail sector.

Our consistently high quality and reliability can also be of benefit to you in special circumstances, such as when handling large volumes during peak periods and when loading and delivering promotional goods at weekends, on Sundays and on public holidays.

Our plant transportation services include:

Wide body trailers with an interior width of 2.49 metres and an interior height of 2.70 metres
Load securing systems
Our trained drivers and commercial staff ensure a smooth process.

PHARMA-CEUTICALS

Mehr erfahren

We use the latest technology.

PHAP He sets great store by accuracy.

PHARMACEUTICALS

In our Pharma Competence Center we handle all pharmaceutical cold chain transports in the temperature ranges of +2°C to +8°C and/or +15°C to +25°C. This includes the transport of high-value pharmaceutical, medical and medical device products as well as narcotics for human medicine.

As a GDP-certified company, we have been providing LTL and FTL services in Germany, Europe and parts of Asia for over ten years. In addition, you can benefit from our extensive Sprinter fleet for Europe-wide express deliveries and air freight-related services.

Our pharmaceutical logistics services include:

Qualified thermo/refrigerated, double decker, bi-temp trucks
Mega refrigerated trucks with roller beds
24 hour EDT monitoring
Telematics solutions
TAPA certified security equipment

SPECIAL SOLUTIONS

Mehr erfahren

Every product delivered safely!

JANINE AND RENEour customised solutions developers

SPECIAL SOLUTIONS

With our expertise and years of experience in temperature-controlled logistics, we can offer a complete solution for any product.

Based on intelligent logistics concepts for each category, we transport your goods at the right temperature and in perfect condition – even those with very specific requirements, such as:

Chemicals
Oils
Animals (bees)
Animal feed
Dry goods
Automotive accessories
High-value goods

We have the timing down to a tee.

PHAP passionate forklift truck driver

FOOD LOGISTICS

As one of the world’s leading refrigerated logistics companies, we have been operating worldwide for over 40 years. We deliver your frozen, chilled and ambient food products to your customers on time, wherever they are. We are well connected: we have 16 branches across Europe and are also represented at the largest European ports in Belgium, Germany, the United Kingdom and the Netherlands. From here we ship your goods all over the world.

Be it near or far, we offer individual, cost-effective logistics solutions and deliver reliably, quickly and with high quality. Around the clock, seven days a week. You can rely on us.

As a food logistics company, we are IFS, ISO, AEO, BRC, QS, BIO and GDP Logistics certified.

Our food logistics services include:

Pick up of food products from the country of origin by truck or container transport
Booking of worldwide ocean freight
Import and export clearance with all formalities handled
Cold storage services, directly in ports or inland
National or international trucking services

The right climatic conditions for every plant.

DANIEL As a driver, he knows what's important in transport

PLANTS

We handle all temperature controlled transport of flowers and plants from all overseas ports, all international airports and regional growing areas in Europe. This includes young and potted plants, bedding and balcony plants and cut flowers (in boxes on pallets and in EC/CC containers).

To ensure our customers receive fresh goods, we provide a reliable and punctual service day and night to garden centres, regional distribution platforms and all central warehouses in the European retail sector.

Our consistently high quality and reliability can also be of benefit to you in special circumstances, such as when handling large volumes during peak periods and when loading and delivering promotional goods at weekends, on Sundays and on public holidays.

Our plant transportation services include:

Wide body trailers with an interior width of 2.49 metres and an interior height of 2.70 metres
Load securing systems
Our trained drivers and commercial staff ensure a smooth process.

We use the latest technology.

PHAP He sets great store by accuracy.

PHARMACEUTICALS

In our Pharma Competence Center we handle all pharmaceutical cold chain transports in the temperature ranges of +2°C to +8°C and/or +15°C to +25°C. This includes the transport of high-value pharmaceutical, medical and medical device products as well as narcotics for human medicine.

As a GDP-certified company, we have been providing LTL and FTL services in Germany, Europe and parts of Asia for over ten years. In addition, you can benefit from our extensive Sprinter fleet for Europe-wide express deliveries and air freight-related services.

Our pharmaceutical logistics services include:

Qualified thermo/refrigerated, double decker, bi-temp trucks
Mega refrigerated trucks with roller beds
24 hour EDT monitoring
Telematics solutions
TAPA certified security equipment

Every product delivered safely!

JANINE AND RENE our customised solutions developers

SPECIAL SOLUTIONS

With our expertise and years of experience in temperature-controlled logistics, we can offer a complete solution for any product.

Based on intelligent logistics concepts for each category, we transport your goods at the right temperature and in perfect condition – even those with very specific requirements, such as:

Chemicals
Oils
Animals (bees)
Animal feed
Dry goods
Automotive accessories
High-value goods

WE WORK HAND IN HAND

A TRADITION OF EXCELLENCE

1983

COMPANY FOUNDATION

Heinrich Peter Loos founds Thermotraffic GmbH as sole managing director.

1984

BEGINNINGS

The first head office is established in Halle Westfalen. Heinrich Peter Loos starts business operations there.

1987

THERMOTRAFFIC HOLLAND B.V.

Thermotraffic Holland B.V. is founded. Peter Kraan is appointed second managing director.

1989

SALE

Heinrich Peter Loos sells his shares to Nichirei Corporation, Tokyo. He remains CEO of all Thermotraffic companies in Europe until his retirement in June 2009.

1993

HEAD OFFICE IN VERSMOLD

The company’s heart now beats in Versmold (North Rhine-Westphalia): the head office is now based here and is officially opened.

2001

CONTAINER TRUCKING

Thermotraffic Holland establishes a dedicated department to provide container transportation services, encompassing modal options with different transportation modes.

2009

HANDOVER

Heinrich Peter Loos finally retires from the company. He hands over the management of the company to Falko Thomas.

2012

OCEAN FREIGHT

Thermotraffic establishes a new branch for ocean freight operations at the deep-sea port of Wilhelmshaven.

2014

PHARMACEUTICAL LOGISTICS

The future focus in Gelsenkirchen is placed on pharmaceutical logistics, where the Pharma Competence Center is established.

Today

COMPANY ANNIVERSARY

The company celebrates 40 years of Thermotraffic and is proud of how its has grown over the past four decades.

1983

COMPANY FOUNDATION

Heinrich Peter Loos founds Thermotraffic GmbH as sole managing director.

1984

BEGINNINGS

The first head office is established in Halle Westfalen. Heinrich Peter Loos starts business operations there.

1987

THERMOTRAFFIC HOLLAND B.V.

Thermotraffic Holland B.V. is founded. Peter Kraan is appointed second managing director.

1989

SALE

Heinrich Peter Loos sells his shares to Nichirei Corporation, Tokyo. He remains CEO of all Thermotraffic companies in Europe until his retirement in June 2009.

1993

HEAD OFFICE IN VERSMOLD

The company’s heart now beats in Versmold (North Rhine-Westphalia): the head office is now based here and is officially opened.

2001

CONTAINER TRUCKING

Thermotraffic Holland establishes a dedicated department to provide container transportation services, encompassing modal options with different transportation modes.

2009

HANDOVER

Heinrich Peter Loos finally retires from the company. He hands over the management of the company to Falko Thomas.

2012

OCEAN FREIGHT

Thermotraffic establishes a new branch for ocean freight operations at the deep-sea port of Wilhelmshaven.

2014

PHARMACEUTICAL LOGISTICS

The future focus in Gelsenkirchen is placed on pharmaceutical logistics, where the Pharma Competence Center is established.

Today

COMPANY ANNIVERSARY

The company celebrates 40 years of Thermotraffic and is proud of how its has grown over the past four decades.

Download the complete timeline as PDF

WE ACT SUSTAINABLY

UNDERSTANDING

Mehr erfahren

Sustainable awareness every single day!

OUR TEAMacts out of responsibility!

OUR UNDERSTANDING OF SUSTAINABILITY

As an international logistics company, we have been committed to environmental and social responsibility for many years. The focus is on taking care of the most important pillars of our business: our people and the environment.

We are committed to long-term thinking and action so that future generations can live in a world worth living in. We are guided by the United Nations Global Sustainability Goals. They form the basis of our values and guide our business decisions.

Since 2021 we have been certified to the standards of the ZNU – Center for Sustainable Leadership at Witten/Herdecke University. The aim of our integrated sustainability management is to reduce our CO₂ emissions as much as possible. We also want to achieve greater social and corporate sustainability by integrating issues such as occupational safety, fair competition, fair value chains, human rights and community involvement into all our business activities. This will be done step by step with measurable actions.

We believe in and are committed to becoming more sustainable. This is an important aspect for maintaining our reputation as a reliable, responsible and respected partner for our stakeholders in the future. In return, we expect our business partners to support us on our journey towards greater sustainability and to work with us to contribute to sustainable change. You can read more about this in our Code of Conduct.

MILESTONES

Mehr erfahren

Ride healthy, work happy

TOMbenefits from our Jobbike scheme.

MILESTONES

Since 2015: Regular fuel economy checks on our truck fleet supported by assistance systems support
Since August 2018: Company bike scheme for employee
2018: Award Gewinner – Lean and Green
2020: 1st Star Gewinner – Lean and Green

Since 2020: Prevention and, where necessary, reduction of paper waste (sorting of our waste, use of an “Easy” document management system, digital payroll accounting)
Since 2020: Purchase of green electricity
From 2021: ZNU certified

GOALS

Mehr erfahren

Together for the future!

RENE AND PHAPare a well-coordinated team.

OUR GOALS

Sustainability at Thermotraffic – Responsibility with System

Since 2014, Thermotraffic has been committed to more sustainable logistics as part of the Lean and Green initiative. In 2019, we were already able to reduce our greenhouse gas emissions by 30 % compared to 2014. Our company was awarded the Lean and Green 1st Star by GS1 Germany for this measurable progress.

Our overarching environmental goal is to continuously reduce fuel consumption in our truck and car fleet – by 2 to 4 % annually. In 2024, a reduction of 2.18 % was achieved in the truck sector. In the car area, however, the savings failed to materialize, which is why additional measures are being planned.

We are pursuing a multi-stage strategy to achieve our long-term goals: In addition, to avoiding and reducing unnecessary emissions, we plan to gradually increase the offsetting of unavoidable emissions from 2030 onwards.

Our goal: Climate neutrality (Scopes 1+2) by 2050.

Economic Sustainability – Quality that lasts

For us, sustainability not only means ecological responsibility, but also economic reliability and lasting customer satisfaction. A key indicator of this is our complaint rate, which we have been consistently monitoring and systematically reducing for years.

With a ratio of 0.010 % in 2023 and 0.021 % in 2024, we are still well below our self-imposed target of < 0.03 % – a clear evidence of our high quality standards in day-to-day logistics practice.

Additionally, our regular conducted customer satisfaction surveys also confirm our actions:

2023: Grade 65
2025: Grade 59

The improvement compared to 2023 shows that our measures are having an impact and are recognized by our customers. Our aim is to continue to achieve a grade of at least 2.0 in the future – and thus ensure a consistently high level of customer satisfaction.

Our entitlement: We combine economic efficiency with sustainable service quality – through optimized processes, avoidance of errors and a consistent focus on long-term customer retention and resource conservation.

Social Sustainability – satisfaction that connects

Our employees are the foundation of our success. Only if they feel comfortable, valued and listened to, our company can continue to develop positively in the long term. This is why employee satisfaction is the center of our social sustainability strategy at Thermotraffic.

A reliable indicator of this is our staff turnover rate, which we have been continuously monitoring and actively influencing for years. Our aim is to keep this below 1 % in the long term – as an expression of a stable, healthy working environment.

The figures speak for themselves:

2021: 0,79 %
2022–2023: continuous decline
2023: 0,52 %
2024: 0,50 %

This development confirms our measures such as flexible working time models, targeted training programs, regular feedback formats and a strong team spirit.

Our aim: We want to continue to create a working environment that retains people in the long term – with fair conditions, mutual respect and real perspective.

Sustainable awareness every single day!

OUR TEAM acts out of responsibility!

OUR UNDERSTANDING OF SUSTAINABILITY

As an international logistics company, we have been committed to environmental and social responsibility for many years. The focus is on taking care of the most important pillars of our business: our people and the environment.

We are committed to long-term thinking and action so that future generations can live in a world worth living in. We are guided by the United Nations Global Sustainability Goals. They form the basis of our values and guide our business decisions.

Since 2021 we have been certified to the standards of the ZNU – Center for Sustainable Leadership at Witten/Herdecke University. The aim of our integrated sustainability management is to reduce our CO₂ emissions as much as possible. We also want to achieve greater social and corporate sustainability by integrating issues such as occupational safety, fair competition, fair value chains, human rights and community involvement into all our business activities. This will be done step by step with measurable actions.

We believe in and are committed to becoming more sustainable. This is an important aspect for maintaining our reputation as a reliable, responsible and respected partner for our stakeholders in the future. In return, we expect our business partners to support us on our journey towards greater sustainability and to work with us to contribute to sustainable change. You can read more about this in our Code of Conduct.

Ride healthy, work happy

TOM benefits from our Jobbike scheme.

MILESTONES

Since 2015: Regular fuel economy checks on our truck fleet supported by assistance systems support
Since August 2018: Company bike scheme for employee
2018: Award Gewinner – Lean and Green
2020: 1st Star Gewinner – Lean and Green

Since 2020: Prevention and, where necessary, reduction of paper waste (sorting of our waste, use of an “Easy” document management system, digital payroll accounting)
Since 2020: Purchase of green electricity
From 2021: ZNU certified

Together for the future!

RENE AND PHAP are a well-coordinated team.

OUR GOALS

Sustainability at Thermotraffic – Responsibility with System

Since 2014, Thermotraffic has been committed to more sustainable logistics as part of the Lean and Green initiative. In 2019, we were already able to reduce our greenhouse gas emissions by 30 % compared to 2014. Our company was awarded the Lean and Green 1st Star by GS1 Germany for this measurable progress.

Our overarching environmental goal is to continuously reduce fuel consumption in our truck and car fleet – by 2 to 4 % annually. In 2024, a reduction of 2.18 % was achieved in the truck sector. In the car area, however, the savings failed to materialize, which is why additional measures are being planned.

We are pursuing a multi-stage strategy to achieve our long-term goals: In addition, to avoiding and reducing unnecessary emissions, we plan to gradually increase the offsetting of unavoidable emissions from 2030 onwards.

Our goal: Climate neutrality (Scopes 1+2) by 2050.

Economic Sustainability – Quality that lasts

For us, sustainability not only means ecological responsibility, but also economic reliability and lasting customer satisfaction. A key indicator of this is our complaint rate, which we have been consistently monitoring and systematically reducing for years.

With a ratio of 0.010 % in 2023 and 0.021 % in 2024, we are still well below our self-imposed target of < 0.03 % – a clear evidence of our high quality standards in day-to-day logistics practice.

Additionally, our regular conducted customer satisfaction surveys also confirm our actions:

2023: Grade 65
2025: Grade 59

The improvement compared to 2023 shows that our measures are having an impact and are recognized by our customers. Our aim is to continue to achieve a grade of at least 2.0 in the future – and thus ensure a consistently high level of customer satisfaction.

Our entitlement: We combine economic efficiency with sustainable service quality – through optimized processes, avoidance of errors and a consistent focus on long-term customer retention and resource conservation.

Social Sustainability – satisfaction that connects

Our employees are the foundation of our success. Only if they feel comfortable, valued and listened to, our company can continue to develop positively in the long term. This is why employee satisfaction is the center of our social sustainability strategy at Thermotraffic.

A reliable indicator of this is our staff turnover rate, which we have been continuously monitoring and actively influencing for years. Our aim is to keep this below 1 % in the long term – as an expression of a stable, healthy working environment.

The figures speak for themselves:

2021: 0,79 %
2022–2023: continuous decline
2023: 0,52 %
2024: 0,50 %

This development confirms our measures such as flexible working time models, targeted training programs, regular feedback formats and a strong team spirit.

Our aim: We want to continue to create a working environment that retains people in the long term – with fair conditions, mutual respect and real perspective.